Privacy Policy

The Garden Room & Annex Company is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://gardenroomannex.co.uk/ or engage with our services.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, postal address, and any other contact details you provide.
Payment Information: If you make a purchase, we collect payment details (processed securely through third-party payment providers).
Technical Data: IP address, browser type, operating system, and usage data from our website.
Marketing Preferences: Information regarding your preferences for receiving marketing communications.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and improve our services.
To communicate with you about inquiries, orders, and customer support.
To process payments and transactions securely.
To send promotional materials and updates (only with your consent).
To enhance website security and prevent fraudulent activity.
To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

Service Providers: Third-party companies that assist in operating our business (e.g., payment processors, IT support, delivery services).
Legal Compliance: If required by law, court order, or regulatory authorities.
Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be included in the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access & Correction: Request access to or correction of your personal information.
Erasure: Request deletion of your personal data under certain conditions.
Objection & Restriction: Object to or restrict data processing.
Data Portability: Request a copy of your data in a structured format.
Withdraw Consent: Opt-out of marketing communications at any time.

6. Cookies & Tracking Technologies

We use cookies to improve user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Privacy policy